7-Day Money Back Guarantee
At AutoAPIWP, we strive to provide reliable and high-quality products and solutions. We want you to be confident in your purchase and have a positive experience with our products.
All paid purchases are covered by our 7-Day Money Back Guarantee.
If, within 7 days of your purchase, you encounter a technical issue that makes the product unusable for its intended purpose and our support team is unable to provide a reasonable solution, workaround, or fix, you may request a refund.
Eligibility for Refunds
Refund requests may be considered when:
- A technical issue in our product which prevents the product from functioning as described (external technical issues will not be considered)
- The issue is reported within 7 days of the original purchase date.
- You have contacted our support team and provided reasonable information to help diagnose the problem.
- We are unable to resolve the issue within a reasonable timeframe.
Non-Eligible Situations
Refunds may not be granted in situations including, but not limited to:
- Change of mind after purchase.
- Lack of required product features that were not advertised or documented.
- Compatibility issues caused by unsupported third-party plugins, themes, hosting environments, or custom code.
- Failure to read the product description, documentation, requirements, or limitations before purchase.
- Requests submitted more than 7 days after the purchase date.
- Subscription renewal payments
Subscription Renewals
- Subscription renewals are non-refundable.
- In case you do not want to renew, you are responsible for canceling your subscription before it renews.
Cancellation of Subscription
- You may cancel your subscription at any time.
- Cancellation prevents future renewal charges but does not affect your access to the product, updates, support, or services already included in your current subscription period.
- Your subscription benefits will remain active until the end of the current billing term.
How to Request a Refund
To request a refund, please contact our support team through the Support page and include:
- Your purchase email address.
- Order or license details.
- A description of the issue encountered.
- Any relevant screenshots, error messages, or troubleshooting information.
We may request additional information to investigate the issue before processing a refund request.
Please note that all refund requests are reviewed on a case-by-case basis. While we aim to be fair and reasonable, approval of a refund request is subject to our review of the circumstances, applicable policies, and the information provided.
Refund Processing
Approved refunds will be processed through the original payment method used for the purchase. Depending on your payment provider and financial institution, it may take several business days for the refunded amount to appear in your account.
Conditions Following a Refund
- If a refund request is approved and processed, your license and associated rights to use the product will terminate immediately.
- You must cease using the refunded product and remove it from all websites, servers, computers, backup environments, and other systems under your control. Continued use of a product after a refund has been issued is not permitted.
- This requirement is a material condition of any refund granted by AutoAPIWP.
Contact Us
If you have any questions regarding this Refund Policy, please contact us through our Support or Contact page.